22 YEARS HONORING THE ART OF LOVEPRINT

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Privacy Policy

Last updated: October 17, 2023

This Privacy Policy describes how Sandbar Holdings, LLC (DBA Loveprint Jewelry) (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from loveprintjewelry.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect (and have collected over the past 12 months) personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view, put in your cart or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to process payments, fulfill orders, communicate about transactions, and manage your account.

  • Marketing and Advertising. We may use personal information to send promotional communications and display advertising tailored to your preferences.

  • Security and Fraud Prevention. We use personal information to detect, investigate, or prevent fraudulent or illegal activity.

  • Communicating with You. We use personal information to provide customer support, respond to inquiries, and maintain our relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For information about Cookies used in connection with Shopify services, see: https://www.shopify.com/legal/cookies

You may disable Cookies through your browser settings; however, doing so may affect functionality of the Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:

  • Vendors and service providers (e.g., payment processors, shipping partners, data analytics providers)

  • Business and marketing partners, including Shopify

  • When you direct or consent to sharing

  • Affiliates, within our corporate group

  • In connection with business transactions (e.g., mergers, transfers, bankruptcy)

  • To comply with legal obligations or defend legal rights

We have, in the past 12 months, disclosed the following categories of personal information:

  • Identifiers such as basic contact details, order and account information

  • Commercial information such as order information, shopping information, and customer support information

  • Internet or network activity, such as Usage Data

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

If you choose to submit reviews or other content to public areas of the Services, this information may be publicly accessible. We are not responsible for the privacy or security of such information or how others may use it.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security of such sites and recommend reviewing their policies.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

Security and Retention of Your Information

We use reasonable measures to protect your personal information; however, no system is completely secure. We retain personal information only as long as necessary to provide Services, fulfill legal obligations, resolve disputes, or enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access / Know

  • Right to Delete

  • Right to Correct

  • Right to Portability

These rights are subject to limitations and may apply only in certain situations.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States. We rely on legally recognized mechanisms (such as Standard Contractual Clauses) for cross-border data transfers where required.

Contact

If you have questions about our privacy practices or wish to exercise your rights, please contact us at: info@loveprintjewelry.com